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Disappearing Wall Beds FAQ

What are the Disappearing Murphy Wall beds made of?

Our Disappearing Murphy Wall Beds use All Wood Construction in select wood species, Maple, Oak, Cherry and Walnut with 1/8" solid edge banding for durability. Sanded and ready to finish.

  • Also available, prefinished, in Thermofoil and Melamine with 1/8" PVC edge banding for extra durability.

What is the cost of shipping your Disappearing Murphy Wall Beds?

  • The Complete Package is delivered by common carrier, to your curb, FREE in the contiguous US.
  • If you require delivery at a specified time, between 8 AM and 5 PM, additional charges will apply
  • If you cannot accept delivery after 3 days, daily storage fees will apply.
  • We will provide quotes for areas outside the contiguous US. Call Toll Free  888-249-6188 e-mail us at info@disappearingwallbeds.com.

Which Disappearing Murphy Wall Bed is your most popular model?

  • The Rancher Style Maple is by far the biggest selling Disappearing Murphy Wall Bed because of the durable All Wood construction and the attractive pricing.

Do I need a special size or type of mattress?

  • Standard North American mattresses up to 10" thick will fit our Disappearing Murphy Wall Beds.

Are your Disappearing Murphy Wall Beds difficult to assemble?

  • Our Disappearing Murphy Wall Beds include a detailed instruction manual and demonstration video disc to aid in assembly. All parts are labelled and pre-drilled.
  • Two people are required for assembly. A familiarity with basic tools ( wrench and power drill ) and a willingness to follow instructions is all you need.
  • Assembly usually takes about half a day depending on your skill level.

Can your Disappearing Murphy Wall Beds be used every day?

  • Yes, many are being used every day in both commercial and residential applications.

Do you carry your Disappearing Murphy Wall Beds in stock?

  • We have our most popular Disappearing Murphy Wall Beds model, the Rancher Style maple, ready to ship within 2 weeks.
  • Other Wall Beds have a 3-5 week lead time.

How do I order your Disappearing Murphy Wall bed?

Where can you ship your Disappearing Murphy Wall Beds?

  • We can ship anywhere in the world serviced by regular freight.

How heavy are your Disappearing Murphy Wallbeds?

  • The Complete Wall Bed System weighs approx. 350 lbs. It is shipped in several cartons, the largest of which is 4" x 19" x 89" and weighs 65 lbs.

What do I do in the unlikely event that my Disappearing Murphy Wall Bed is damaged on arrival?

  • First, the transport company will call and arrange delivery to your curb. The Complete Wall Bed is shipped in several double wrapped individual cartons.
  • Have the driver stand by while you inspect the outside of the cartons for any obvious signs of damage.
  • If no damage is found, simply sign the waybill.
  • If damage is found, have the driver note it on the waybill, then accept the shipment and send the driver on their way.
  • Then open the cartons and inspect for damage.
  • If there is damage, identify the damaged component.
  • Call us with the name of the damaged part and send us a copy of the waybill.
  • We will send replacement parts immediately.

Do you have Disppearing Wall Bed dealers?

  • No. We prefer to sell our Disappearing Murphy Wall Beds directly to the consumer. This way we can deliver the highest quality at the lowest posible price.

 

If you have questions, please call Toll Free 888-249-6188