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Frequently asked questions

What are the Canada Murphy Wall Beds made of?

Our Canada Murphy Wall Beds use All Wood construction in select wood species, Maple, Cherry, Oak or Walnut with 1/8" solid edge banding for durability. Sanded and ready to finish.

  • Also available, prefinished, in Thermofoil and Melamine with 1/8" PVC edge banding for extra durability

What is the cost of shipping your Canada Murphy Wall Beds?

  • Shipping is free anywhere in the 10 Canadian provinces where serviced by Day and Ross Transport  trucks.
  • We will provide quotes for shipping outside of the Day & Ross delivery area. Call 888-249-6188 or e-mail us at  info@canadawallbeds.ca
  • If you require delivery at a specified time, between 8 AM and 5 PM, add $50 to the shipping costs.
  • If you want your order delivered after hours, please call for a quote. 888-249-6188
  • If you cannot accept delivery after 3 days, storage fees of $30 per day will be applied.

What Canada Murphy Wall Bed is your most popular model?

  • The Rancher Style maple Wall Bed is by far the most popular Canada Murphy Wall Bed, because of the durable all wood construction and the attractive pricing.

Do I need a special size or type of mattress?

  • Standard North American mattresses up to 10" thick will fit our Canada Murphy Wall Beds. 

Are your Canada Murphy Wall Beds difficult to assemble?

  • Our Canada Murphy Wall Beds include a detailed instruction manual and a demonstration computer video disc to aid in assembly. All parts are labelled and pre-drilled
  • Two people are required for assembly. A familiarity with basic tools (wrench and power drill) and a willingness to follow instructions is all you need.
  • Assembly usually takes about half a day, depending on your skill level.

Can your Canada Murphy Wall Beds be used every day?

  • Yes, many are being used every day in both commercial and residential applications.
  • We add a permanent fixed shelf to our commercial models in case clientele do not properly engage the leg system. 

Do you carry your Canada Murphy Wall Beds in stock?

  • We have our most popular Canada Murphy Wall Beds model, the Rancher style maple, ready to ship within 2 weeks. 
  • Other Wall Beds have a 3-5 week lead time.

How do I order your Canada Murphy Wall Bed?

Where can you ship your Canada Murphy Wall Beds?

  • We can ship anywhere in the world serviced by regular freight.

How heavy are your Canada Murphy Wall Beds?

  • The Complete Wall Bed System weighs approx. 350 lbs. It is shipped in several cartons, the largest of which is 4" x 19" x 89" and weighs 65 lbs. 

What do I do in the unlikely event that my Canada Murphy Wall Bed is damaged on arrival?

  • First, the transport company will call and arrange delivery to your curb. The Complete Wall Bed is shipped in several double wrapped individual cartons.
  • Have the driver stand by while you inspect the outside of the cartons for any obvious signs of damage.
  • If no damage is found, simply sign the waybill.
  • If damage is found, have the driver note it on the waybill, then accept the shipment and send the driver on their way.
  • Then open the cartons and inspect for damage.
  • If there is damage, identify the damaged component.
  • Call us with the name of the damaged part and send us a copy of the waybill.
  • We will send replacement parts immediately. 

Do you have Canada Murphy Wall Bed dealers?

  • No. We prefer to sell our Canada Murphy Wall Beds directly to the consumer. This way we can deliver the highest quality at the lowest price.

 

If you have questions, please call Toll Free  888-249-6188