Wall Bed FAQ

• Do you sell your Disappearing Murphy Wallbeds in Do-It-Yourself kits?
• What materials are available in the Disappearing Murphy Wallbeds?
• Which Disappearing Murphy Wallbed is your most popular model?
• Do you have Disappearing Murphy Wallbed dealers?
• Are your Disappearing Murphy Wallbeds difficult to assemble?
• Where can you ship your Disappearing Murphy Wallbeds?
• What is the cost of shipping your Disappearing Murphy Wallbeds?
• How heavy are your Disappearing Murphy Wallbeds?
• What do I do in the unlikely event that my Disappearing Murphy Wallbed is damaged on arrival?
• How do I order your Disappearing Murphy Wallbed?
• Do I need a special size or type of mattress?
• Can your Disappearing Murphy Wallbeds be used every day?
• Do you carry your Disappearing Murphy Wallbeds in stock?

Do you sell your Disappearing Murphy Wallbeds in Do-It-Yourself kits?

• Yes! We sell our Disappearing Murphy Wallbeds in three packages:

1. The Cabinetmarker Kit contains the lift mechanism and all hardware with complete instructions, including cutlist and drilling directions. You select your own building materials and construct the foundation and cabinet. Price is $289.00 USD
   
   
2. The Handyperson Kit contains the mechanism and hardware plus the hardwood foundation (which holds your mattress). You build just the cabinet and face panels. Price is $595.00 - $695.00 USD
   
   
3. The Complete Package contains everything you need to assemble the Disappearing Murphy Wallbed of your choice. You supply only the mattress. Price according to the model chosen.

What materials are available in the Disappearing Murphy Wallbeds?

Our Disappearing Murphy Wallbeds are available in:

• Unfinished MDF ready to paint
• Prefinished Thermofoil and Melamine with 1/8" PVC edge banding for durability
• All wood construction in various wood species with 1/8" solid edge banding for durability, sanded and ready to finish.

Which Disappearing Murphy Wallbed is your most popular model?

• The recessed panel birch is by far the biggest selling Disappearing Murphy Wallbed because of the durability of all-wood construction and the attractive pricing.

Do you have Disappearing Murphy Wallbed dealers?

• No, we prefer to sell our Disappearing Murphy Wallbeds directly to the consumer. This way we can deliver the highest quality at the lowest possible price.

Are your Disappearing Murphy Wallbeds difficult to assemble?

• Our Disappearing Murphy Wallbeds include a detailed instruction manual and computer video disc to aid in assembly. All parts are labelled and pre-drilled.
• Two people are required for assembly. A familiarity with basic tools (wrench and power drill) and a willingness to follow instructions is all you need.
• Assembly usually takes about 8 hours depending on your skill level.

Where can you ship your Disappearing Murphy Wallbeds?

• We can ship anywhere in the world serviced by regular freight.

What is the cost of shipping your Disappearing Murphy Wallbeds?

To the Contiguous United States the cost of shipping is:

• The Cabinetmaker by post if $79.00 USD
• The Handyperson by UPS is $139.00 USD
• The Complete Package by common carrier delviered to your curb is $299.00 USD.

How heavy are your Disappearing Murphy Wallbeds?

• The Cabinetmaker weighs 25 lbs.
• The Handyperson weighs 65 lbs.
• The Complete Wallbed System weighs approx. 350 lbs. It is shipped in several cartons, the largest of which is 4" x 19" x 89" and weighs 65 lbs.

What do I do in the unlikely event that my Disappearing Murphy Wallbed is damaged on arrival?

• First, the transport company will call and arrange delivery to your curb. The Complete Wallbed is shipped in several double wrapped individual cartons.
• Have the driver stand by while you inspect the outside of the cartons for any obvious signs of damage.
• If no damage is found, simply sign the waybill.
• If damage is found, have the driver note it on the waybill, then accept the shipment and send the driver on their way.
• Then open the cartons and inspect for damage.
• If there is damage, identify the damaged component.
• Call us with the name of the damaged part and send us a copy of the waybill.
• We will send replacement parts immediately.

How do I order your Disappearing Murphy Wallbed?

• Simply go to the secure order form and fill in the required fields.
• You can pay by VISA, MasterCard or certified check.
• We are a BBB online certified company.

Do I need a special size or type of mattress?

• Standard North American mattresses up to 9" thick will fit our Disappearing Murphy Wallbeds.

Can your Disappearing Murphy Wallbeds be used every day?

• Yes, many are being used every day in both commercial and residential applications.
• We add a permanent fixed shelf to our commercial models in case clientelle do not properly engage the leg system.

Do you carry your Disappearing Murphy Wallbeds in stock?

• We have our most popular Disappearing Murphy Wallbeds model, the recessed panel birch, ready to ship.
• Other wallbeds have a 3-5 week lead time.

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